• Cleaning, disinfecting and ventilating of the studios before and after each class
• Installation of a protective shield barrier at reception
• Creation of circulation corridors at the entrance of Les STUDIOS, in hallways and in common areas
• Removal of non-essential items from common areas and studios as well as blocking off of the waiting areas on the 4th floor
• Installation of mandatory hand disinfecting stations at the entrance of the premises and of each studio
• Drinking water fountain exclusively to be used for refilling bottles

• In studio classes have been adapted to respect the sanitary measures and social distancing
• The principles of physical distancing must be respected at all times, in all places, during the entirety of one's visit to the Wilder building, except for people living at the same address.
• The number of participants in each class is reduced to allow for physical distancing to be respected.
• Gathering is prohibited.
• The class schedule is reduced to specific time slots to reduce overall traffic in the building.

It is mandatory to wear a meidcal medical mask or a face mask that covers your nose and mouth at all times during your visit to the Wilder building. However, until further notice, mask can be removed inside the studio while taking a class.

• Disinfect you hands at the designated stations upon arrival as well as before and after your class.
• Cover your mouth and nose when you cough or sneeze by using a tissue or the inside of your elbow, and wash your hands immediately afterwards.
• Use single-use, disposable tissues.
• Immediately dispose of used tissues in a trash can and wash your hands.
• Avoid touching your mouth, eyes and face with your hands.

• Mandatory change of shoes (indoor shoes)
• Mandatory change of socks (indoor socks)
• Medical mask or face mask
• Disinfecting gel (gel distributors are also located onsite)
• Tissues
• Water bottle
• Zippered or air-tight backpack or bag
• Light workout equipment as required per the class (foam roller, elastic, mat, block, etc)

• Any person presenting symptoms of COVID-19, awaiting a COVID-19 test result or having received a positive test results must respect isolation measures and may not participate in any activities held in person at Les STUDIOS.
• Any person considered having been in close contact with a confirmed case of COVID-19 must respect isolation measures and may not participate in any activities held in person at Les STUDIOS.

Clients must book their class ahead of time to guarantee their spot. Bookings can be made for virtual classes or in-studio classes up to 21 days ahead and 45 minutes before the start of a class.

To participate in classes in-studio, clients must complete and submit the mandatory health and safety questionnaire for each visit to Les STUDIOS. The link to the questionnaire is included in the confirmation email when a class booking is made online, otherwise clients can access the questionnaire here.

To participate in classes, clients must have completed their client profile in their online Mindbody|Les STUDIOS account, including their full name, date of birth, address, phone number and emergency contact.

Clients must signal their presence at reception upon arrival at Les STUDIOS as the express check-in station is currently unavailable.

When possible, when booking a class, online payment is encouraged.

Virtual Classes

Clients are responsible for cancelling their virtual class bookings up to 90 minutes before the class start time. Cancellations can be made online, by telephone or in our mobile app. It is not possible to cancel a booking less than 90 minutes before the start time of a class. Failure to cancel a booking within the specified timeframe will result in the class being debited from the client's account, as normal.

In-Studio Classes [Applies to All Package Types]

Clients are responsible for cancelling their in-studio class booking up to 12 hours before the class start time. Cancellations can be made online, by telephone or in our mobile app. As the current situation requires that we limit the number of participants in each class, this policy is in place to maximize participation. It is not possible to cancel a booking less than 12 hours before the class start time. Failure to cancel a booking within the specified timeframe will result in the class being debited from the client's account, as normal.

For clients holding an unlimited class pass, any missed classes where the booking was not cancelled within the specified time frame will be charged at the regular rate for a single class. This policy applies from the first no-show. Les STUDIOS reserves the right to revoke the unlimited class pass of any client who finds themself in default of this policy.