Virtual Classes
It is not possible to use your existing package to take LIVESTREAM class, with the exception of unlimited year-round plans.
Yes, it is possible to register for a LIVESTREAM class 10 days in advance and up to 45 minutes before the start of the classes.
We recommend that you access the link to the LIVESTREAM classes at least 10 minutes before the start of the classes. Access to the link is no longer be possible 10 minutes after the start of the class, due to the increased risk of injury associated to missing the warm up. No refund can be claimed for a missed class.
First, please make sure you are registered for the classes by checking your class schedule in your Mindbody account. The link for the livestream class will come from the email address @ fitgrid.com; we advise you to check your spam mailbox. If you do not see this email, please contact lesstudios@grandsballets.com for assistance.
It is possible to cancel a booking online, or through our app, up to 90 minutes before the start of a class. It is not possible to cancel a reservation less than 90 minutes before the start of a class. If this cancellation period is not respected, the price will be debited from the customer account.
To manage your reservations online, log into your MINDBODY account from our mobile application or from the Studios page on the MINDBODY website. Select the "My Info" tab in the main navigation, and then select the "My Calendar" tab in the secondary navigation. Here you can view and manage all your reservations.
To download our mobile application: → iOS / → Android
No refund can be claimed for a missed class.
Les STUDIOS reserve the right to cancel an activity, including classes, workshops, or any other event related to its offer, if the minimum number of participants required is not reached. If applicable, all costs related to the canceled activity will be reimbursed or credited.
When canceling a livestream class, customers will be notified via the following platforms:
1. Automatic notification from Mindbody, if the participants are subscribed to "reminders and plan modifications" (to check if you are subscribed, please check on your customer account or ask Les STUDIOS' team);
2. A post on Les STUDIOS' Facebook page;
3. Updating the timetable in real time on our website.
The following conditions govern all purchases of memberships, classes, workshops, special events or merchandise offered by Les Studios, a division of Les Grands Ballets Canadiens de Montréal, and made at Les Grands Ballets Canadiens de Montréal or on the website of Les Grands Ballets Canadiens de Montréal and its linked pages on the MINDBODY platform. Anyone making a purchase through these services is presumed to have freely accepted these conditions.
Les STUDIOS reserves the right to make any modification to the said general conditions of sale.
The prices of packages, classes, workshops, special events and merchandise are fixed by Les Grands Ballets Canadiens de Montréal. Unless otherwise indicated, the prices displayed include all applicable taxes.
When shopping online, the customer must carefully check the title, dates, times, prerequisites, as well as any other details applicable to an item before making the purchase. The programming of lessons, teachers, places, dates and times are subject to change without notice. Les STUDIOS will always try to contact affected customers when there is a change to a sold item.
Online sales are made only by credit card. The customer must clearly indicate their name and address as they appear on their credit card statement. Online purchases made in the name or address of a third party are not accepted, except in the case of a parent or legal guardian making a purchase for their child or a dependent. In this case, the relationship between the person purchasing and the person for whom the purchase is made must be clearly indicated. This condition does not apply to purchases of gift cards or merchandise.
Les Grands Ballets Canadiens de Montréal occasionally offers discounts or promotions on certain categories of packages, classes, workshops, special events or merchandise. These discounts or promotions may apply to one or more modes of purchase. These are generally limited in time and cannot be applied to purchases made before the offer.
Les Grands Ballets Canadiens de Montréal and their Les STUDIOS division decline all responsibility in the event that it is impossible to make or modify a reservation or transaction due to a breakdown, an error in the computer system, the Internet or another network on which sales of packages, classes, workshops, special events or merchandise operate.
As a paying customer of ZOOM, Les STUDIOS enabled the following features to control the access and the privacy of our live stream classes; in addition, Les STUDIOS has implemented the best practices to schedule, broadcast and secure a virtual classroom, to list a few:
Furthermore, Les STUDIOS has invested in resources to ensure that while using this platform individual links are sent out for each participant in class, preventing our clients from sharing their link to others. As we are committed to take the safety and privacy of our members very seriously, be aware that all virtual classes are not only dispensed by our teachers, but also by a member of our admin staff from the back end.
General information
Les STUDIOS are located on the 4th floor of the Édifice Wilder Espace Danse, located at 1435 De Bleury Street in Montreal. Les STUDIOS is part of Les Grands Ballets, occupying the 3rd, 4th, 5th, 6th and 7th floors of the building.
Contact Les STUDIOS:
Locker rooms are located near Les STUDIOS' reception, on the 4th floor, and provide access to showers, toilets and lockers. Don't forget to bring your own lock, towel and toiletries. Out of respect for everyone sharing this common space, we ask that you refrain from using products in aerosol cans or products with a strong fragrance. Les Grands Ballets is not responsible for lost, damaged or stolen items.
Update:
Please note that due to Covid-19, Les STUDIOS will not be offering access to their locker rooms until further notice. For more information, see how we are ensuring the health and safety of our members with the full list of our safety measures.
Yes, Les STUDIOS offers dance studio rentals. Certains conditions and restrictions apply. Please contact our team for more information :
Purchasing & Registration
This introductory offer applies to clients who have never signed up or participated in any Les STUDIOS activity. It includes two drop-in classes, excluding introduction to dance workshops, masterclasses, repertory workshops and special events, and is valid for 15 days after purchase. Drop-in classes are non-refundable, non-exchangeable and non-transferable. Rates are subject to change without notice.
Classes may be cancelled in person, by phone or on our mobile app, up to 90 minutes before the start of a class. Classes cannot be cancelled less than 90 minutes prior to the start of the class. If the cancellation timeframe has closed, the value of the class will be debited from the account of a client registered for the class. No refunds will be issued for a no-show.
Les STUDIOS reserves the right to cancel an activity, including classes, workshops or any other event related to its offering, if the minimum number of participants required is not reached. Any costs related to the canceled activity will be credited or reimbursed.
Update:
Please note that due to Covid-19, Les STUDIOS has updated its cancellation policy.
No. Every MINDBODY profile is unique to the company it was created to be used with. If you have multiple MINDBODY accounts with a number of different companies, each of these accounts is separate. This ensures that each company maintains exclusive access to their database, thus ensuring the security of the information you share with us as a client of Les STUDIOS.
Your card will be given to you upon your first visit to Les STUDIOS. Simply present yourself to reception with a valid piece of identification.
Clients with an active rate in their account enjoy the following perks:
No. All purchases made using an account are valid for the account holder only and are non-transferable.
We accept Visa, MasterCard and American Express at all sale points. To pay with cash or INTERAC, please go in person to the reception, at 1435 De Bleury Street, 4th floor.
Yes. For any purchase over 100$, we offer the possibility to pay in installments. Please communicate directly with reception for more information.
Drop-in Classes
At all times, individual drop-in classes are valid for 30 days following the date of purchase. Drop-in classes are non-refundable, non-exchangeable and non-transferable. Rates are subject to change without notice.
You are encouraged to reserve your class in advance to guarantee your spot. You must check-in at the reception desk of Les STUDIOS at all times prior to taking a class. You can cancel a class in person, by phone, online or via our mobile app. up to 90 minutes before the start of a class. You cannot cancel your attendance to a class less than 90 minutes prior to the start of the class. If the time frame is not respected, the value of the class will be debited from your account. No refunds will be issued for a no-show.
Les STUDIOS reserves the right to cancel an activity, including classes, workshops or any other event related to its offer, if the minimum number of participants required is not reached. Any costs related to the cancelled activity will be credited or reimbursed.
5 & 10 Class Packages
At all times, 5 & 10 class packages are valid for 3 months following the date of your first reservation. 10 class packages may be cancelled under certain conditions, they are non-exchangeable and non-transferable. Rates are subject to change without notice. Once a 5 and 10 class packages has expired, any remaining value on the pass is non-refundable. 10 class packages expiration date may be extended for an additional 1 month ONE TIME ONLY, for a $12,50 fee; includes all remaining classes. Expired 10 class packages may be reactivated for an additional 1 month for a $12,50 fee within 1 year of purchase; includes all remaining classes. No reactivations will be offered after the 1-year purchase date. Rates are subject to change without notice.
You are encouraged to reserve your class in advance to guarantee your spot. You must check-in at the reception desk of Les STUDIOS at all times prior to taking a class. You can cancel a class in person, by phone, online or via our mobile app. up to 90 minutes before the start of a class. You cannot cancel your attendance to a class less than 90 minutes prior to the start of the class. If the time frame is not respected, the value of the class will be debited from your account. No refunds will be issued for a no-show.
Les STUDIOS reserves the right to cancel an activity, including classes, workshops or any other event related to its offer, if the minimum number of participants required is not reached. Any costs related to the cancelled activity will be credited or reimbursed.
Summer Unlimited Package
The Summer Unlimited Package includes unlimited access to all dance and fitness classes offered at Les STUDIOS excluding introduction to dance workshops, adapted dance classes and workshops offered by the National Centre of Dance Therapy, and special events such as master classes and choreography workshops. The contract length is of nine consecutive weeks starting Tuesday, July 2, 2019, ending Friday, August 30, 2019. Unlimited class packages are linked to a sales contract and may be cancelled under certain conditions2 . In compliance with the penalties established by the consumer protection laws, the prices for the services rendered will be calculated on the basis of a drop-in class rate, plus applicable taxes. Classes are non-exchangeable and non-transferable. Rates are subject to change without notice.
You are encouraged to reserve classes in advance to guarantee your spot. Unlimited class packages allow you to book classes from the date the monthly payment has been successfully debited from your credit card and until the date of your next monthly payment (for pre-authorized instalments only). You must check in at all times prior to taking a class at the reception desk of Les STUDIOS using a magnetic access card issued upon the purchase of a package. You can cancel a class in person, by phone, online or via our mobile app up to 90 minutes before the start of a class. After three missed classes, any further absences within the length of this contract will be billed to the client at the rate of a drop-in class, honouring the pricing in effect at the time of the missed class. No refunds will be issued for a no-show. Les STUDIOS reserves the right to revoke the privileges of the Summer Unlimited Package in the event that the conditions related to this commitment are not met.
Les STUDIOS reserves the right to cancel an activity, including classes, workshops or any other event related to its offer if the minimum number of participants required is not reached.
20 Class Package
At all times, 20 class package are valid for 5 months following the date of your first visit. 20 class package may be cancelled under certain conditions¹, it is non-exchangeable and non-transferable. Rates are subject to change without notice. Once a 20 class package has expired, any remaining value on the pass is non-refundable. 20 class packages expiration date may be extended for an additional 1 month ONE TIME ONLY, for a $12,50 fee; includes all remaining classes. Expired 20 class packages may be reactivated for an additional 1 month for a $12,50 fee within 1 year of purchase; includes all remaining classes. No reactivations will be offered after the 1-year purchase date. Rates are subject to change without notice.
You are encouraged to reserve your classes in advance to guarantee your spot. You must check-in at all times prior to taking a class at the reception desk of Les STUDIOS using your magnetic card issued upon the purchase of your pass. You can cancel a class in person, by phone or up to 90 minutes before the start of a class. You cannot cancel your presence to a class less than 90 minutes prior to the start of the class. If the time frame is not respected, the value of the class will be debited from your account. No refunds will be issued for a no-show.
Les STUDIOS reserves the right to cancel an activity, including classes, workshops or any other event related to its offer, if the minimum number of participants required is not reached. Any costs related to the cancelled activity will be credited or reimbursed.
Class Session
The class session include a set number of classes based on the chosen session, offered 1 time per week, for the same class and time slot. A session has set start and end dates and classes cannot be carried over to a different period. A maximum of two make-up classes are allowed per session. The session is linked to a sales contract and may be cancelled under certain conditions¹. Classes purchased as part of a session are non-exchangeable and non-transferable. Rates are subject to change without notice.
After purchase, you must communicate with Les STUDIOS to reserve your classes in advance and guarantee your spot. You must check-in at all times prior to taking a class at the reception desk of Les STUDIOS using your magnetic card issued upon the purchase of your rate. You can cancel a class in person or by phone up to 90 minutes before the start of a class. You cannot cancel your attendance to a class less than 90 minutes prior to the start of the class. If the time frame is not respected, the value of the class will be debited from your account.
Introduction to dance session
Introduction to dance session includes a set number of classes based on the chosen session offered 1 time per week, for the same class and time slot. The classes are offered in continuity during a determined period of time where a maximum of two make-up classes are allowed in the same discipline when they are offered during that same period. Introduction to dance session is linked to a sales contract and may be cancelled under certain conditions¹. Introduction to dance session is non-exchangeable and non-transferable. Rates are subject to change without notice.
After purchase, you must communicate with Les STUDIOS to reserve your classes in advance and guarantee your spot. You must check-in at all times prior to taking a class at the reception desk of Les STUDIOS using your magnetic card issued upon the purchase of your rate. You can cancel a class in person or by phone or up to 90 minutes before the start of a class. You cannot cancel your attendance to a class less than 90 minutes prior to the start of the class. If the time frame is not respected, the value of the class will be debited from your account. No refunds will be issued for a no-show.
Les STUDIOS reserves the right to cancel an activity, including classes, workshops or any other event related to its offer, if the minimum number of participants required is not reached. Any costs related to the cancelled activity will be credited or reimbursed.
Welcome Offer
This Welcome offer is limited to 1 purchase per client’s lifetime, and it is valid for 15 days after its purchase. It includes two drop-in classes, excluding introduction to dance session, workshops and special events, and classes and workshops offered by the National Centre of Danse Therapy at all times. This introductory offer is non-refundable, non-exchangeable and non-transferable. Rates are subject to change without notice.
You are encouraged to reserve your class in advance to guarantee your spot. You must check-in at the reception desk of Les STUDIOS at all times prior to taking a class. You can cancel a class in person, by phone, online or via our mobile app. up to 90 minutes before the start of a class. You cannot cancel your attendance to a class less than 90 minutes prior to the start of the class. If the time frame is not respected, the value of the class will be debited from your account. No refunds will be issued for a no-show.
Les STUDIOS reserves the right to cancel an activity, including classes, workshops or any other event related to its offer, if the minimum number of participants required is not reached. Any costs related to the cancelled activity will be credited or reimbursed.
12-Month Unlimited Package
The 12-Month unlimited package includes unlimited access to all dance and fitness classes offered at Les STUDIOS excluding introduction to dance session, adapted dance classes and workshops offered by the National Centre of Dance Therapy, and special events such as masterclasses and choreographic workshops.
The contract length is of 12 consecutive months. This rate is a commitment of a minimum of four months.
Unlimited class packages are linked to a sales contract and may be cancelled under certain conditions². Classes are non-exchangeable and non-transferable. A 30-day notice prior to the set date for the preauthorized payment is required in order to cancel this rate. In compliance with the penalties established by the consumer protection laws, the prices for the services rendered will be calculated at a monthly rate (1/12 of the total cost for the packages, plus applicable taxes). The classes included in the 12-Month Unlimited rate are neither exchangeable nor transferable. It is possible to suspend the contract following the customer's written request and with a minimum of 10 days notice before the start of the suspension period. The package can be suspended for a maximum of 1 time during the contract year and for a maximum duration of 30 consecutive days.The payments established as the part of the contract will be collected without interruption according to the terms of the agreement. If applicable, the period corresponding to the duration of the freeze will be added at the end of the original term stipulated in the contract. Rates are subject to change without notice.
You are encouraged to reserve your classes in advance to guarantee your spot. You must check-in at all times prior to taking a class at the reception desk of Les STUDIOS using your magnetic card issued upon the purchase of your package. You can cancel a class in person, by phone, online or via our mobile app up to 90 minutes before the start of a class. After three missed classes, no-shows for reserved classes will be billed to the client at the rate of a drop-in class, honoring the pricing in effect at the time of the missed class. No refunds will be issued for a no-show. Les STUDIOS reserves the right to revoke the privileges of the 12-Month Unlimited Package in the event that the conditions related to this commitment are not met.
Les STUDIOS reserves the right to cancel an activity, including classes, workshops or any other event related to its offer, if the minimum number of participants required is not reached.
¹A service contract involving sequential performance for instruction, training or assistance, other than a contract entered into by a merchant who operates a physical fitness studio or by an itinerant merchant, must contain the following compulsory clause: “Clause required under the Consumer Protection Act. (Service contract involving sequential performance for instruction, training or assistance) The consumer may cancel this contract at any time by sending the form attached hereto or another notice in writing for that purpose to the merchant. This contract is cancelled, without further formality, upon the sending of the form or notice. If the consumer cancels this contract before the merchant has begun the performance of his principal obligation, the consumer has no charge or penalty to pay. If the consumer cancels this contract after the merchant has begun the performance of his principal obligation, the consumer must pay only: a) the price of the services rendered him, computed on the basis of the current fee for a drop-in class and b) the less of the following 2 sums: $50, or a sum representing not more than 10% of the price of the services that were not rendered him. Within 10 days following the cancellation of the contract, the merchant must restore to the consumer the money he owes him. It is in the consumer’s interest to refer to sections 190 to 196 of the Consumer Protection Act (chapter P-40.1) and, where necessary, to communicate with the Office de la protection du consommateur.”
²A service contract involving sequential performance for instruction, training or assistance, other than a contract entered into by a merchant who operates a physical fitness studio or by an itinerant merchant, must contain the following compulsory clause: “Clause required under the Consumer Protection Act. (Service contract involving sequential performance for instruction, training or assistance) The consumer may cancel this contract at any time by sending the form attached hereto or another notice in writing for that purpose to the merchant. This contract is cancelled, without further formality, upon the sending of the form or notice. If the consumer cancels this contract before the merchant has begun the performance of his principal obligation, the consumer has no charge or penalty to pay. If the consumer cancels this contract after the merchant has begun the performance of his principal obligation, the consumer must pay only: a) the price of the services rendered him, computed on the basis of the rate stipulated in the contract; and b) the less of the following 2 sums: $50, or a sum representing not more than 10% of the price of the services that were not rendered him. Within 10 days following the cancellation of the contract, the merchant must restore to the consumer the money he owes him. It is in the consumer’s interest to refer to sections 190 to 196 of the Consumer Protection Act (chapter P-40.1) and, where necessary, to communicate with the Office de la protection du consommateur.”
Update:
Please note that due to Covid-19, Les STUDIOS has updated its cancellation policy.
You can cancel a class in person, by phone, online or via our mobile app. (excluding classes purchases at the session or introduction to dance session) up to 90 minutes before the start of a class. You cannot cancel your attendance to a class less than 90 minutes prior to the start of the class. If the time frame is not respected, the value of the class will be debited from your account.
For the session packages, you can take up to two make-up classes within the same session. If the client is unable to attend class, he or she must notify the reception and coordinate accordingly for the make-up class. Les STUDIOS cannot guarantee a make-up class if the client does not notify Les STUDIOS of his or her absence 90 minutes prior to the beginning of the class.
For the Intoduction to dance session, you can take up to two make-up classes of the same discipline within the same determined period as the workshop. If the client is unable to attend class, he or she must notify the reception and coordinate accordingly for the make-up class. Les STUDIOS cannot guarantee a make-up class if the client does not notify Les STUDIOS of his or her absence 90 minutes prior to the beginning of the class.
For 5-class, 10-class, 20-class packages and drop-in class holders, it is also possible to cancel a class 90 minutes prior to its beginning in person, by phone, online or via our mobile app. The class will be automatically deducted from the pass if the cancellation time period has not been respected.
For the Unlimited Packages (summer and 12-month), After three missed classes, no-shows for reserved classes will be billed to the client at the rate of a drop-in class, honoring the pricing in effect at the time of the missed class.
No refunds will be issued for a no-show.
Les STUDIOS reserves the right to cancel an activity, including classes, workshops or any other event related to its offer, if the minimum number of participants required is not reached. Any costs related to the cancelled activity will be reimbursed.
When a class is cancelled, clients will be advised as follow:
1. Automatic notification from Mindbody, if the participants to the class have agreed to receive the “schedule reminders and modifications” notifications (to check whether you have agreed, please verify on your account or ask our team);
2. A post on the Les STUDIOS' Facebook page;
3. Un update of the class schedule on our website.
Update:
Please note that due to Covid-19, Les STUDIOS has updated its cancellation policy.
The following conditions govern the purchase of all memberships, classes, workshops, special events and merchandise offered by Les STUDIOS, a division of Les Grands Ballets Canadiens de Montréal, and made at Les Grands Ballets Canadiens de Montréal or on Les Grands Ballets Canadiens de Montréal’s website and its connected pages on the MINDBODY platform. Any person making a purchase from these services is deemed to have read and freely accepted these terms.
Les Grands Ballets Canadiens de Montréal reserve the right to modify these conditions as they see fit.
For the terms and conditions relating to ticket sales, visit the Terms and conditions page.
1.Prices for packages (unlimited or session), classes, workshops, special events and merchandise are set by Les Grands Ballets Canadiens de Montréal. Unless otherwise indicated, prices advertised include all applicable taxes.
2.Each member receives, upon their first visit to Les STUDIOS, their membership card in two convenient sizes: a wallet size card and a key tag card. The membership card can only be used by the person for whom the card was issued and is non-transferable. In case of loss, any member can present themselves to the reception of Les STUDIOS and be issued a new card. A membership card replacement fee of $10 and applicable taxes will apply.
3.When purchasing online, the customer must carefully check an item’s title, dates, hours, prerequisites and other applicable details before making a purchase. Refunds and exchanges will be issued as per the policy in place at the time of purchase and exceptions will not be made in the case of customer error. Schedules, instructors, locations, dates and times are subject to change without prior notice. Les STUDIOS will always attempt to advise customers of any changes made to items they have purchased.
4.Online sales can only be made with a credit card. The customer must clearly state their name and address as it appears on their credit card statement. Online sales made in the name or address of a third party are not accepted, except in the case of a parent or legal guardian making a purchase for their child or dependent. In this case, the relation between the person making the purchase and the person for whom the purchase is for must be clearly stated. Gift cards and merchandise are the only exceptions to this condition.
5.Les Grands Ballets Canadiens de Montréal will occasionally offer promotions or discounts on certain categories of packages, classes, workshops, special events or merchandise. These promotions or discounts may apply to one or many modes of purchase. These are generally limited in time and cannot be applied retroactively.
6.Les Grands Ballets Canadiens de Montréal and its division Les STUDIOS shall not be held liable for any failure to make or modify a reservation or transaction due to a breakdown or an error in the computer system, the Internet service or any other network on which operate the sale of packages, classes, workshops, special events or merchandise.
Classes and workshops
No. Classes at Les STUDIOS are open to everyone over the age of 16! Les STUDIOS is a recreational and non-professional center that emphasizes accessiblity for all to dance and fitness. Classes at all levels are offered as well as adapted dance classes. Visit our class listing for descriptions or contact us and our team will be happy to advise you.
No, you cannot because they are two independent programs that are offered at Les STUDIOS. The rates are not the same due to the specialized nature of the dance therapy classes and that they are accompanied by dance therapists. A wide selection of rates are available for either of these services.
You may visit our Pricing page to know more.
Yes. You may reserve one, many or all of your classes upon purchase of any of the aforementioned products. To reserve your classes, go to the schedule page to find the classes that interest you, at the times that interest you, and select "SIGN UP".
You may also sign up for classes using our mobile app, or with the help of our staff either on the phone or in person.
Update:
Please note that due to Covid-19, Les STUDIOS has updated its booking policy.
For the cancellation policies, please visit the following section: "Purchasing & Registration - Cancellation policy"
To manage your reservations online, log in to your MINDBODY account from our mobile app or from the Les STUDIOS page on the MINDBODY website. Please note that due to restrictions beyond our control, many aspects of the MINDBODY platform are only available in French. We apologize for this inconvenience. Once you have logged in, select the tab "Mes infos" from the top navigation, then select the tab "Mon agenda" from the secondary navigation. Here you will be able to see and manage all of your reservations.
Adapted Dance and Dance Therapy
The National Centre for Dance Therapy (NCDT), a division of Les Grands Ballets Canadiens, is dedicated to the promotion of dance therapy and adapted dance. The NCDT, which combines clinical research, training and therapy, aims to improve the well-being of individuals through the benefits of dance.
Our adapted dance classes are classes of ballet or other dance styles adapted to the needs of special needs populations. These classes have a recreational goal and are dedicated to having fun.
For more information, please visit the NCDT website.
The American Dance Therapy Association (ADTA) defines dance/movement therapy as the “psychotherapeutic use of movement to promote emotional, social, cognitive, and physical integration of the individual, for the purpose of improving health and well-being”.
For more information, please visit the NCDT website.